Document
Privacy Policy
Chairflow ("we", "us", "our") builds and hosts websites for barbers, salons, spas, and related businesses. This Privacy Policy explains what personal information we collect, how we use it, and your choices.
Information we collect
- Account information: name, email address, phone number, and shop name when you sign up.
- Business information: address, opening hours, services, team details, and content you upload for your website build.
- Payment information: processed by Stripe. We do not store full card numbers on our servers.
- Usage data: pages visited, device type, browser, and IP address collected through standard analytics tools.
- Communications: messages you send us via contact forms, email, or support channels.
- Marketing subscriptions: the email address, consent record, subscription status, and source you provide when you choose to receive Chairflow updates.
How we use your information
- Provide, build, and maintain your website and account dashboard.
- Process subscriptions and one-time payments through Stripe.
- Send service updates, build progress notifications, and support replies.
- Send Chairflow updates to people who have explicitly opted in. You can unsubscribe from any marketing email.
- Improve our platform, fix bugs, and prevent fraud or abuse.
- Comply with legal obligations where required.
Sharing your information
We do not sell your personal information. We share data only with service providers that help us operate Chairflow (hosting, email, analytics, payment processing) under contracts that require them to protect your data. We may disclose information if required by law or to protect our rights and users.
Data retention
We keep account and website data while your subscription is active. If you delete your account, we remove or anonymize personal data within a reasonable period, except where retention is required for legal, billing, or backup purposes.
Your rights
Depending on your location, you may have the right to access, correct, delete, or export your personal data, and to object to or restrict certain processing. Contact us at privacy@chairflow.com to make a request.
International transfers
Your information may be processed in countries other than your own. We take steps to ensure appropriate safeguards are in place when data is transferred internationally.
Contact
Questions about this policy: privacy@chairflow.com or via our contact page.
Document
Terms of Service
These Terms of Service ("Terms") govern your use of Chairflow's website-building service, client dashboard, and related tools. By creating an account or paying for a plan, you agree to these Terms.
Our service
Chairflow provides custom website design, hosting, and a dashboard for barbers, salons, spas, and similar businesses. We aim to deliver your website within 7 business days after you submit complete onboarding details, subject to the scope of your plan.
Accounts
- You must provide accurate information when signing up.
- You are responsible for keeping your login credentials secure.
- You must be at least 18 years old and authorized to represent the business on the account.
Plans and payment
Subscription and one-time plans are billed through Stripe. Fees, renewal dates, and cancellation terms are shown at checkout. Monthly plans renew automatically until cancelled. One-time build fees cover the initial website build as described on our pricing page.
Your content
You retain ownership of logos, photos, copy, and other materials you upload. You grant Chairflow a license to use that content to build, host, and maintain your website. You confirm you have the rights to all content you provide and that it does not infringe third-party rights or violate applicable law.
Acceptable use
You may not use Chairflow to host illegal content, malware, spam, or material that violates intellectual property or privacy rights. We may suspend or terminate accounts that breach these rules.
Website delivery and revisions
Build timelines start once required onboarding information is submitted. Preview and revision windows are defined in your plan. Material scope changes outside the agreed build may incur additional fees.
Termination
You may cancel your subscription or delete your account at any time through your account settings or Stripe customer portal. We may suspend or terminate service for non-payment, abuse, or breach of these Terms. Upon termination, your live website may be taken offline.
Disclaimer of warranties
Chairflow is provided "as is" to the fullest extent permitted by law. We do not guarantee uninterrupted service or specific business results such as booking volume or revenue.
Limitation of liability
To the maximum extent permitted by law, Chairflow's total liability for any claim arising from the service is limited to the amount you paid us in the 12 months before the claim. We are not liable for indirect, incidental, or consequential damages.
Changes
We may update these Terms from time to time. We will post the revised version on this page and update the "Last updated" date. Continued use after changes constitutes acceptance.
Contact
Legal inquiries: legal@chairflow.com.