AI receptionist for salons and spas
Keep the bookings moving while you’re with a client.
Chairflow’s AI receptionist helps salons, spas, barbershops, and wellness businesses answer routine enquiries, capture missed opportunities, and guide clients towards an appointment.
Studio reception
Available for enquiries
Example conversation: a client asks about a full head of highlights. The AI receptionist asks which day works, the client chooses Thursday afternoon, the receptionist confirms 2:30pm is available, the client accepts, and the receptionist offers to book the appointment.
Your front desk should not disappear when the chair is full.
A missed call often arrives when you are shampooing, treating, cutting, or welcoming someone through the door. An AI phone receptionist gives those enquiries somewhere useful to go without making your team choose between the person in front of them and the person calling.
After-hours coverage
Give clients a clear next step in the evening, at weekends, and whenever your team is away from the phone.
Booking-focused answers
Share the right service, price, duration, policy, or booking route using the information you approve.
A safe human fallback
Transfer or flag conversations that need a person, a consultation, or a more considered answer.
Set up around your business
A receptionist that knows your menu, your hours, and your way of working.
01
Your services
Names, prices, durations, consultations, and the details clients ask about most.
02
Your availability
Opening hours, team schedules, booking links, and the boundaries you want respected.
03
Your tone
A clear, friendly voice that fits your salon, spa, barbershop, or wellness brand.
04
Your handoff rules
The questions and situations that should move to a person or a message for follow-up.
From first hello to next appointment.
Chairflow connects the receptionist offer to the same clear, booking-first experience as your website.
A client gets an answer
The receptionist responds to an enquiry instead of leaving someone to wait for a reply.
The right information is shared
It uses your approved service details, prices, hours, and policies to keep the conversation useful.
The booking path is clear
The client can move towards your online booking flow or request help from your team.
Your team stays in control
You can review enquiries, update business details, and decide when a human should step in.
Simple monthly pricing
Choose the coverage that fits your business.
Start with the essentials, make the receptionist part of your daily front desk, or cover a busier team with more minutes and more tailored workflows.
Starter
For solo operators and smaller studios.
Includes 150 AI minutes
- Missed-call text-back
- FAQs and booking links
- Business-hours coverage
- Basic enquiry reporting
Growth
For salons and spas with a busy front desk.
Includes 300 AI minutes
- AI phone receptionist
- Booking and rescheduling enquiries
- SMS follow-up and human handoff
- Monthly optimisation support
Pro
For larger teams and multi-location businesses.
Plans from £349 · 1,000 AI minutes
- Everything in Growth
- Multiple teams or locations
- Custom workflows and integrations
- Priority support and reporting
AI receptionist questions
What is an AI receptionist for a salon?
An AI receptionist is a phone and messaging assistant configured around your salon’s services, prices, hours, policies, and booking flow. It helps answer routine questions and capture appointment enquiries while your team is with clients.
Can the AI receptionist book salon appointments?
Chairflow can connect the receptionist to your booking flow. Where a booking platform supports the required integration, it can help check availability and move a client towards a confirmed appointment. If a direct integration is not available, it can send your booking link or capture the enquiry for your team.
Will callers know they are speaking with AI?
The experience is configured to be clear and on-brand for your business. Your setup can include a transparent introduction, a route to a member of your team, and a message-taking fallback when a caller needs human help.
Does it work for spas, wellness centres and barbershops?
Yes. The same receptionist service can be configured for salons, spas, barbershops, beauty studios, massage businesses, and other appointment-based wellness businesses. Each business gets its own services, rules, tone, and escalation paths.
What happens when the receptionist cannot answer?
The receptionist can transfer the conversation, take a message, send a booking link, or flag the enquiry for follow-up. It should never invent a price, availability, policy, or treatment answer.
Make every enquiry easier to handle.
Tell us about your business and booking flow. We’ll show you where an AI receptionist can fit.
Chairflow’s AI receptionist is an appointment enquiry and booking support service. It is not a substitute for professional medical advice or an emergency service. Conversations that need specialist judgement should be passed to a person.